Craft Your Perfect Travel Adventure

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

Travel Craft Masters collects personal information you provide when requesting travel planning services, including name, email, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel planning services, communicate about your trips, process payments, and improve our services. We may also send marketing communications with your consent.

3. Information Sharing

We share information with trusted travel partners (hotels, airlines, tour operators) only as necessary to fulfill your travel arrangements. We never sell your personal information.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption and secure payment processing.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Information

For privacy-related questions, contact Travel Craft Masters at 542 Commonwealth Avenue, Boston, MA 02215 or [email protected].

Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

By using Travel Craft Masters services, you agree to these terms. We provide travel planning and booking services subject to availability and third-party terms.

2. Booking and Payment

All bookings require payment according to our payment schedule. Cancellation policies vary by supplier and will be clearly communicated before booking.

3. Liability Limitations

Travel Craft Masters acts as an intermediary between you and travel suppliers. We are not liable for supplier failures, travel delays, or circumstances beyond our control.

4. Travel Insurance

We strongly recommend travel insurance to protect your investment. Insurance requirements and recommendations will be discussed during planning.

5. Dispute Resolution

Any disputes will be resolved through binding arbitration in Massachusetts. These terms are governed by Massachusetts state law.

6. Service Modifications

We reserve the right to modify services and terms with reasonable notice. Continued use constitutes acceptance of modified terms.

Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use essential, functional, and analytics cookies.

2. Essential Cookies

These cookies are necessary for basic website functionality, security, and remembering your preferences. They cannot be disabled.

3. Functional Cookies

These cookies enhance your experience by remembering your choices and personalizing content. You can opt out of these cookies.

4. Analytics Cookies

We use analytics cookies to understand how visitors use our website and improve our services. These are optional and can be disabled.

5. Managing Cookies

You can control cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may limit functionality.

6. Third-Party Cookies

Some cookies may be set by third-party services we use. Please review their privacy policies for information about their cookie practices.

DMCA Policy

Effective Date: January 1, 2024

1. Copyright Respect

Travel Craft Masters respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices.

2. Filing a DMCA Notice

To file a copyright infringement claim, send a written notice to our designated agent including:

• Identification of copyrighted work
• Location of infringing material
• Your contact information
• Good faith statement
• Accuracy statement under penalty of perjury
• Authorized signature

3. Designated Agent

DMCA Agent: Travel Craft Masters Legal Department
Address: 542 Commonwealth Avenue, Boston, MA 02215
Email: [email protected]

4. Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification following DMCA procedures.

5. Repeat Infringer Policy

We maintain a policy of terminating relationships with users who repeatedly infringe copyrights.

GDPR Compliance

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on legitimate interests for travel services, consent for marketing, and contract performance for bookings.

2. Your GDPR Rights

• Right to Access: Request information about your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in structured format
• Right to Object: Object to processing based on legitimate interests

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or 542 Commonwealth Avenue, Boston, MA 02215.

4. International Transfers

When booking international travel, your data may be transferred to countries with adequate protection or under appropriate safeguards.

5. Data Retention

We retain personal data only as long as necessary for service provision and legal requirements, typically 7 years for booking records.

6. Supervisory Authority

You have the right to lodge a complaint with relevant data protection authorities if you believe your rights have been violated.